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Appointments

by admin on January 1, 2012

Can a service provider (like a dentist, doctor or massage therapist) charge a fee for a cancelled appointment?
Yes. When you make an appointment you enter into a contract with the service provider. Not turning up for the appointment is a breach of contract. If there is a financial loss to the business as a result of being unable to refill the appointment slot they can recover the loss from you.

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